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Privacy Policy

At Rock Mountain Products, protecting your privacy is important to us - we go to great lengths to protect it.

Our goal is to provide you with a personalized online experience that provides you with the information, resources and services that are most relevant and helpful to you. This Privacy Policy has been written to describe the conditions under which this website is being made available to you and covers the collection, use, and disclosure of personal information that may be collected by Rock Mountain Products such as visiting our websites, when you purchase Rock Mountain Products products and services, or when you call our sales or support associates. It also covers the collection, use, and disclosure of personal information that may be collected by Rock Mountain Products anytime you interact with us. Please take a moment to read this Privacy Policy to learn about what type of information is gathered and how Rock Mountain Products may use this information.

By providing personal information to us through our websites, you understand and consent to the collection, maintenance, process and transfer of such information in and to the United States and other countries and territories. It will be assumed that if you provide personal information to us that you have read and understand this policy.

What do we use your information for?

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering products or services, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

We collect your personal information because it helps us deliver an excellent level of customer service, access to our products and services that are of the greatest interest to you. In addition, your personal information helps us keep you updated on our latest product announcements, updates to software, special offers, and events you may want to know about.

What information do we collect?

Any of the information we collect from you may be used in one of the following ways:

If at any time you would like to unsubscribe from receiving future emails from us, we include detailed unsubscribe instructions at the bottom of each email that you will receive.

How do we protect your personal information?

We take precautions — including administrative, technical and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration and destruction. We use secure encryption on pages where credit card and any other sensitive information is required.

We strive to protect the security and integrity of sensitive personal information provided through this website. If you contact us by email or a contact us form you should be aware that transmission might not be secure. A third party could view information you send by these methods in transit. Do not send sensitive information (such as credit card payments, social security numbers, employer identification numbers, passwords, or pin numbers) to us via email or via a contact us form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties durig or after transmission.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include sharing your information as needed to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

There are times when it may be necessary for Rock Mountain Products to make personal information about you available to companies whom Rock Mountain Products has a strategic relationship with to perform work for Rock Mountain Products to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, conduct customer research or surveys.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Do we use cookies or other technologies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

We also use the following technologies:

We are committed to your privacy.

Rock Mountain Products takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Rock Mountain Products employees and strictly enforce privacy safeguards within our company.

How do you Opt-In and Opt-Out?

You may opt out of any email marketing communications with Rock Mountain Products by clicking the opt-out link in our messages, or by sending us a message stating that you would like to be removed from a specific marketing list or from all communication entirely. This does not include messages relating to your account transactions. You may be contacted by us in connection with us as a client, as a follow-up from an event or class, from purchasing our products or services or other occasions.

What if there is a business transfer?

In the event that Rock Mountain Products or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.

International Users

Rock Mountain Products abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 12/2/2017.

For information regarding our disclaimer notice, please visit our Disclaimer Page.