At Rock Mountain Products, protecting your privacy is important to us - we go to great lengths to protect it.
By providing personal information to us through our websites, you understand and consent to the collection, maintenance, process and transfer of such information in and to the United States and other countries and territories. It will be assumed that if you provide personal information to us that you have read and understand this policy.
We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering products or services, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
We collect your personal information because it helps us deliver an excellent level of customer service, access to our products and services that are of the greatest interest to you. In addition, your personal information helps us keep you updated on our latest product announcements, updates to software, special offers, and events you may want to know about.
Any of the information we collect from you may be used in one of the following ways:
If at any time you would like to unsubscribe from receiving future emails from us, we include detailed unsubscribe instructions at the bottom of each email that you will receive.
We take precautions — including administrative, technical and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration and destruction. We use secure encryption on pages where credit card and any other sensitive information is required.
We strive to protect the security and integrity of sensitive personal information provided through this website. If you contact us by email or a contact us form you should be aware that transmission might not be secure. A third party could view information you send by these methods in transit. Do not send sensitive information (such as credit card payments, social security numbers, employer identification numbers, passwords, or pin numbers) to us via email or via a contact us form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties durig or after transmission.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include sharing your information as needed to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
There are times when it may be necessary for Rock Mountain Products to make personal information about you available to companies whom Rock Mountain Products has a strategic relationship with to perform work for Rock Mountain Products to provide products and services to you on our behalf. These companies may help us process information, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, conduct customer research or surveys.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
We also use the following technologies:
Rock Mountain Products takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Rock Mountain Products employees and strictly enforce privacy safeguards within our company.
You may opt out of any email marketing communications with Rock Mountain Products by clicking the opt-out link in our messages, or by sending us a message stating that you would like to be removed from a specific marketing list or from all communication entirely. This does not include messages relating to your account transactions. You may be contacted by us in connection with us as a client, as a follow-up from an event or class, from purchasing our products or services or other occasions.
In the event that Rock Mountain Products or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, user information may be one of the transferred assets.
Rock Mountain Products abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union.
This policy was last modified on 12/2/2017.
For information regarding our disclaimer notice, please visit our Disclaimer Page.